DUO INPUT
ID24 Technology

Who it's for

# Anywhere two people need to work on two screens at once.

Duo Input was built for a specific problem in the modern checkout, but the problem shows up everywhere two-user, two-screen workflows do.

Retail. Cashier and customer at the till. Email capture, loyalty signup, and consent collections without breaking the cashier's rhythm.

Hotels. Reception and guest at check-in. Voucher and offer selections, and marketing consent on the guest's screen, while the receptionist finalizes the booking.

Banks. Advisor and customer at the bank office. Form-filling, and digital signatures with both parties looking at and working on the same digital form simultaneously.

If your customer touch point has two screens today and one of them is mostly ignored, that's the use case.

2 users working at once 2 displays with separate input 1 system developed by ID24

Key benefits

### True simultaneous touch input

One user keeps processing while the second user interacts with the second screen. Independent, parallel, no contention.

### Perfect for forms and data entry

Two-screen form filling with shared progress visibility. The staff member sees what the customer is entering, in real time, on their own screen.

### Built for digital signatures

A customer signs on their display. The staff member confirms all the fields are correct. Same moment, same meeting, no handoff.

### Email, phone, and identity capture

The kind of CRM and KYC data that always gets lost at the counter, captured cleanly by the person it belongs to.

Use case spotlight: digital signatures

## The signature problem, solved.

Digital signatures at a counter are awkward for a reason. Either the customer has to turn the staff member's screen around, or the staff member has to stop what they're doing and hand over control, or there's a second device bolted to the counter for this one task.

With Duo Input, the customer signs on the customer-facing display while the staff member continues working on theirs. Both inputs are live. Both are captured. The transaction closes in one motion instead of three.